Retail Crime in the UK is estimated at well above £500m per year
Research shows that 25% of employees are totally honest, 25% are totally dishonest, and the remaining 50% are swayed by opportunity. An average of 1% of retail business is lost to retail fraud each year
Many staff do not regard taking stock or consuming goods for personal use as theft, rather as perks of the job!
80% of retail fraud is at point of sale - till fraud
Why EPoS?
Reduce shortage, shrinkage and loss from your operations
Instant access to reports showing best selling lines and growth areas
Clear indication of where best to invest capital- not tying it up in slow selling lines
Eskimo Shuttle provides total stock control
Instant access to stock levels, stock value, and sales analysis reports
Reduction in operating costs will help you stay ahead of the competition
Types of till fraud
Eskimo Solution
Sweet-Hearting: Where the till operator is working with an accomplice (sweet-heart) & passes items through at a lower price or even free of charge!
When staff members are aware that every item of stock is accounted for, shrinkage of this sort is reduced dramatically. In addition, Eskimo allows a restricting of staff members authorised to perform discounts.
Substitute Scanning: Where the till operator passes two items over the scanner at the same time.
With the above in mind, knowledge that finite ‘End 0f Shift’ reports can be run, will dissuade a lot of this type of till fraud.
Returns and refunds: Items of stock are taken from the shelves, & presented directly for a refund. Cash is paid to an accomplice, or to the till operator.
Eskimo allows a restricting of staff members authorised to perform refunds. A policy of refunding solely on presenting a valid receipt will eliminate this problem. However, the tight stock control Eskimo commands will also help.
No Sales: 'No sales' can accumulate large quantities of cash in the till, and should only show as exceptional items. They should be checked, in particular towards the end of the shift.
The Eskimo does not have a 'No Sales' feature. Access to the cash drawer is limited to those with security privileges only.
Voids are a variation of 'No sale', where a genuine purchase is cancelled after the customer has left the premises. The surplus is then removed from the till before shift end.
Because the void function is a necessary operation in the retail environment, the Eskimo caters for this. However, all voided items are logged, & an abandoned sale requires a reason. Also, Eskimo allows a restricting of staff members authorised to perform discounts
